ACCOUNTS PAYABLE - OFFICE OF THE CONTROLLER
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frequently asked questions
 


  1. What form should I use to request a payment?
  2. How much is the mileage rate for reimbursement at AU?
  3. How can I find out the status of the paperwork that I submitted to your department?
  4. How do I know what is my budget account number?
  5. Why do my checks sometimes come out with misspelled names?
  6. How can I correct a general ledger error on my account?
  7. What should I do when I receive my goods in my department?
  8. I did a requisition on a disbursement request form. How can I tell if it has been paid?
  9. When will I receive my printed ledger?
  10. Why can’t I get a set of paper requisition forms?
  11. How can I learn to put my requisition online?
  12. How can I get Datatel access?
  13. What is the minimum amount of a check reimbursement to an employee or student?
  14. How can I hire an individual to perform services for my office or me?


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1.  What form should I use to request a payment?
If you are paying a company/vendor, you should do an online requisition. If you are paying an individual e.g. a consultant, you should submit a disbursement request with all the necessary attachments. Payments for services require a valid contract (see Disbursement Request page).
2. How much is the mileage rate for reimbursement at AU?
Mileage rate that is always the current published local rate of the IRS.
3. How can I find out the status of the paperwork that I submitted to your department?
You can go online in Datatel, go into VENI, type in the vendor name and you will see all activity for that vendor. Here you can identify your document. If you have the online requisition number, check on RINQ or if you have the purchase order number, check in PINQ.
4.  How do I know what is my budget account number?
The budget coordinator for your office has all that information.
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5.  Why do my checks sometimes come out with misspelled names?
Information on disbursement requests should be printed or typed. When hand written, it is subject to interpretation.
6.  How can I correct a general ledger error on my account?
If the change involves a payment that was made, send or e-mail the written request to the Director of Accounts Payable. If it involves only a reclassification, send that request to the Director of Accounting.
7. What should I do when I receive my goods in my department? 
You should go online into PORC and receive those items. This would be a signal to Accounts Payable that you are ready to pay.
8. I did a requisition on a disbursement request form. How can I tell if it has been paid?
All requisitions should be done online. The disbursement request would have been given to Purchasing. Go online into VENI and pull up that vendor. Match your request with the dollar amounts and "detail" into that requisition or purchase order to determine if it is yours. If it is, it will show you the purchase order, voucher and check if completed.
9. When will I receive my printed ledger? 
With the advent of Datatel, departments are expected to run their own reports. If you have not been trained as yet, call x2700 to sign up for general ledger training.
10.  Why can’t I get a set of paper requisition forms? 
The purchasing office will no longer stock paper requisition forms as departments are now entering requisitions online.
 
11.  How can I learn to put my requisition online?
Call the Finance Office x2700 to sign up for requisition training.
12.  How can I get Datatel access?
There is a form available from the Technology Hotline x2550 where you can request access.
13.  What is the minimum amount of a check reimbursement to an employee or student?
We encourage small amounts to be handled by petty cash because of the cost involved in cutting checks. Amounts less than $100.00 should be taken from petty cash (your own or the Cashier’s office). If the amount is being reimbursed to a non-employee, we will cut a check.
14. How can I hire an individual to perform services for my office or me?
Before hiring, you should process a Professional Services Agreement Form, make sure it is signed by the independent contractor and countersigned by the designated person in the Finance Department (Patricia Kelshian). Once the contract is ratified, the work can begin. In order to pay the contractor, fill out a disbursement request form and attach the contract and forward to Accounts Payable.
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 contact: accountspayable@american.edu
4400 Massachusetts Avenue, NW * Washington, DC * 20016-8020 
202.885.2840 * Fax 202.885.2839 
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