DATATEL
How do I get access to Datatel?
Are there training classes?
Why do I need a requisition to purchase items?
When do I need a purchase order and not a disbursement request?
How can I tell if my request has been turned into a purchase order?
How can I tell if my order has been paid?
How come nothing happens when I entered the vendor name?
What information do I need to get a vendor added into Datatel?
What is a W-9 form?
Why is the vendor I want to use inactive?
How long does it take for a requisition to be turned into a purchase order?
How do I release encumbered funds?
Who should I call if I need help with Datatel?

PURCHASING REQUESTS
How do I increase a blanket purchase order?
Who do I call if I need to change the amounts or quanity on a purchase order?
When do I need a quote for an item? How should I proceed?
What is the approcpriate time for a prepayment?
What information do I need in order to process a prepayment?
Can I have a check held and not mailed?
Who can I call if I need help with an order?

CONTRACTS
Who can sign contracts?
When do I need a contract?
Can I sign a contract or agreement for goods or services for AU?
Who should I call if I have questions regarding contracts?

AU ONE CARD
What is the AU One Card?
How do I get a One Card?
How long will it take to get a One Card?
Does the bank do a personal credit ceck before issuing me the One Card?
When Can I use my One Card?
What can I purchase on my One Card?
What cannot I purchase on my One Card?
What if I need more money on my card?
What do I do if my One Card is rejected?
What do I do if my One Card is lost or stolen?
What do I do with my receipts?
Does someone have to approve my purchases?
Can I lend someone in my department my card?
I want to use another G/L account number but I can't find it listed.
How do I get a copy of last month's statement?
Who should I call if I have a problem with my account?

CORPORATE EXPRESS
How do I get a Corporate Express Account?
Why do I have to use Corproate Express?
Do I have to buy everything from Corporate Express?
Can I use another company instead?
If I need to buy a lot of an item, can I get a discount?
Who should I call if I need help?

AU STATIONERY and BUSINESS CARDS
How do I order AU Stationery?
How do I order AU business cards?
Who checks the proofs before printing?
What happens if there is a misspelling or changes need to be made?
How long should I exprect to wait for my order to be shipped to me?
Who should I call if I need a special order?

TRAVEL
Does the university have a travel policy?
Does the University have an approved travel agency?
What hotels does the University reccommend?
How do I rent a car?
How do I rent a bus?

MISCELLANEOUS SERVICES
Who should I call if a typewriter needs to be repaired?
Who should I call if my fax machine is broken?
Who should I call if my Konica Copier is broken?
Who should I call if my Xerox Copier is broken?
Who should I call if my Canon Copier is broken?
Who should I call for coffee service?
Who should I call for water service?
Who should I call for shredding services?

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